Author Archive: Carol Gioia

What is Active Listening

Active listening  is paying close attention to what another is saying, offering feedback to ensure you heard the speakers words correctly, acknowledging the speakers feelings and asking questions, when appropriate, to encourage further conversation. Poor listening habits, such as interrupting…
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Argueing how to

Learning how to argue ethically is a valuable communication tool. Arguing is not pleasant, but it is sometimes unavoidable. Disagreeing with others can sometimes inadvertently escalate into an argument. Learning how to argue in an ethical way will help you…
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